Shipping and payment

We work on a 100% prepayment basis through the payment system on the website or by bank transfer. We ship orders within three working days in Ukraine and within five working days abroad.

We send orders within Ukraine by Nova Poshta, and abroad by Nova Poshta and Ukrposhta. Delivery is paid by the recipient.

The packaging of ceramic products and glass frames in Ukraine is carried out by Nova Poshta, so it is responsible for the integrity of the products and, in case of damage, reimburses their cost. After ordering these products, we additionally send you a message clarifying that you need to check the integrity of the products at the post office and draw up an act with the postal workers in case of damage.

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